⚠️ Important Notice

Please read this disclaimer carefully before using GuardAxion's services. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this disclaimer.

1. General Information

The information provided by GuardAxion on our website and through our services is for general informational purposes only. All information is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the website or through our services.

2. No Guarantee of Absolute Security

IMPORTANT: While GuardAxion employs advanced AI-powered security measures and follows industry best practices, we cannot guarantee absolute security. No security system is completely impenetrable.

  • AI Limitations: Our AI-powered security tools are sophisticated but may not detect all threats, vulnerabilities, or malicious activities
  • Evolving Threats: Cybersecurity threats constantly evolve, and new attack vectors may emerge that our systems have not yet been trained to detect
  • Human Factors: Security breaches often result from human error, social engineering, or insider threats that technology alone cannot prevent
  • Zero-Day Vulnerabilities: Previously unknown vulnerabilities may exist in software systems, including our own
  • False Positives/Negatives: Our AI systems may occasionally produce false positive alerts or miss legitimate threats (false negatives)

You are responsible for:

  • Implementing appropriate security policies and procedures in your organization
  • Training employees on security best practices
  • Maintaining backups of critical data
  • Promptly responding to security alerts and recommendations
  • Keeping your account credentials secure

3. AI Technology Disclaimer

GuardAxion leverages artificial intelligence and machine learning technologies. Users should understand the following limitations:

3.1 AI Decision Making

  • AI systems make decisions based on patterns learned from training data and may not account for all contextual factors
  • AI-generated insights and recommendations should be reviewed by qualified security professionals
  • The AI may produce unexpected or incorrect results in edge cases or novel situations
  • Automated actions taken by AI systems should be monitored and validated

3.2 Training Data Limitations

  • Our AI models are trained on historical data and may not reflect the most recent threat intelligence
  • Training data may contain biases that could affect AI decision-making
  • Model performance may vary based on the specific characteristics of your environment

3.3 Continuous Improvement

  • Our AI models are continuously updated and improved, which may result in changes to detection patterns or alert volumes
  • System behavior may change as models are retrained with new data
  • We cannot guarantee consistent performance across all AI model versions

4. Third-Party Services and Integrations

GuardAxion integrates with third-party services and platforms. Please note:

  • No Control: We have no control over the content, privacy policies, or practices of third-party services
  • Availability: Third-party services may experience outages or service disruptions that affect GuardAxion functionality
  • API Changes: Third-party APIs may change, which could temporarily affect integrations
  • Data Transmission: When you use third-party integrations, data may be transmitted to and stored by those services
  • Liability: We are not responsible for any loss or damage resulting from your use of third-party services

We strongly advise you to review the terms of service and privacy policies of any third-party services you integrate with GuardAxion.

5. External Links Disclaimer

Our website may contain links to external websites that are not provided or maintained by GuardAxion. Please note:

  • We do not guarantee the accuracy, relevance, timeliness, or completeness of any information on external websites
  • External links are provided for convenience only and do not constitute an endorsement
  • We have no control over the nature, content, or availability of external sites
  • We are not responsible for any content, advertising, products, or other materials on external sites

6. Professional Advice Disclaimer

GuardAxion does not provide professional advice. The information and services provided are for informational and security monitoring purposes only and should not be construed as:

  • Legal Advice: Consult with qualified legal counsel for legal matters related to cybersecurity, compliance, or data protection
  • Financial Advice: Our services do not constitute financial or investment advice
  • Professional Consultation: Information provided should not replace consultation with qualified cybersecurity professionals for critical security decisions
  • Compliance Certification: Our services assist with security monitoring but do not guarantee compliance with specific regulations (GDPR, HIPAA, SOC 2, etc.)

You should consult with appropriate professionals before making decisions based on information provided by GuardAxion.

7. Accuracy and Completeness

While we strive to provide accurate and up-to-date information:

  • No Warranty: We make no representations about the accuracy, reliability, or completeness of information provided
  • Errors and Omissions: Information may contain technical inaccuracies, typographical errors, or outdated information
  • Changes: Information and features may be changed, updated, or removed at any time without notice
  • Real-Time Data: Security dashboards and reports may experience delays in data processing and display

8. Service Availability

While we strive for high availability (99.9% uptime SLA for Enterprise plans):

  • Interruptions: Services may be temporarily unavailable due to maintenance, updates, or technical issues
  • No Guarantee: We do not guarantee uninterrupted or error-free service
  • Scheduled Maintenance: Planned maintenance may temporarily affect service availability
  • Force Majeure: We are not liable for service interruptions due to circumstances beyond our control

See our System Status page for current service status and our Terms of Service for detailed SLA information.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

  • GuardAxion shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • This includes damages for loss of profits, revenue, data, business opportunities, or security breaches
  • Our liability is limited even if we have been advised of the possibility of such damages
  • Some jurisdictions do not allow exclusion of certain warranties or limitation of liability, so these limitations may not apply to you

For detailed liability terms, please review our Terms of Service.

10. Compliance Disclaimer

While GuardAxion provides tools to assist with regulatory compliance:

  • No Guarantee: Use of our services does not guarantee compliance with any specific regulations
  • Your Responsibility: You are solely responsible for ensuring your practices comply with applicable laws and regulations
  • Regulations Vary: Compliance requirements differ by jurisdiction, industry, and organization type
  • Audit Support: While we provide documentation for compliance audits, we do not conduct compliance audits ourselves
  • Certifications: Our SOC 2, ISO 27001, and other certifications apply to our operations, not necessarily to your use of our services

Consult with compliance professionals to ensure your organization meets all applicable requirements.

11. Beta Features and Experimental Technology

GuardAxion may offer beta features or experimental technology:

  • "As Is" Basis: Beta features are provided "as is" without warranties of any kind
  • May Change: Beta features may be modified, discontinued, or not released as production features
  • Limited Support: Support for beta features may be limited or unavailable
  • Data Loss: Beta features may result in data loss or unexpected behavior
  • Opt-In: You must explicitly opt in to use beta features

12. User-Generated Content

Users may submit content, configurations, or custom rules to GuardAxion:

  • Your Responsibility: You are solely responsible for content you submit
  • No Review: We do not review, verify, or endorse user-generated content
  • Configurations: Custom security rules and configurations may affect system performance or security posture
  • No Liability: We are not liable for consequences resulting from your custom configurations

13. Changes to Services

GuardAxion reserves the right to:

  • Modify, suspend, or discontinue any aspect of our services at any time
  • Change pricing, features, or functionality with notice as specified in our Terms of Service
  • Update or deprecate APIs and integrations
  • Implement new security measures that may affect service performance

We will provide reasonable notice of material changes that adversely affect your use of the services.

14. Geographic Limitations

GuardAxion operates primarily in the United States:

  • Availability: Services may not be available in all countries or regions
  • Legal Compliance: Users outside the United States are responsible for compliance with local laws
  • Export Restrictions: Use of our services must comply with U.S. export control laws
  • Performance: Service performance may vary based on geographic location

15. No Endorsements

References to any specific commercial products, processes, services, manufacturers, companies, or organizations do not constitute or imply endorsement, recommendation, or favoring by GuardAxion. Views and opinions expressed do not necessarily state or reflect those of GuardAxion.

16. Contact Us

If you have questions about this disclaimer, please contact us:

Legal Inquiries: legal@guardaxion.com

General Support: support@guardaxion.com

Security Questions: security@guardaxion.com

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